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Privacy Policy

At Untamed, your privacy and the security of your personal data are very important to us. This Privacy Policy outlines how we collect, use, and protect the information provided by users when making online bookings for group sessions through our platform. By using our services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

When you use our platform to make bookings for group sessions, we may collect the following types of information:

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a. Personal Information

  • Full Name

  • Email Address

  • Phone Number (if provided)

  • Billing Information (if applicable, for payment processing)

  • Profile Information (optional, such as your preferences, history of bookings, or special requirements)

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b. Session Details

  • Group Session Date and Time

  • Session Type

  • Group Size or Capacity

  • Payment Details (if applicable)

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c. Usage Information

  • IP Address

  • Browser Type

  • Device Information

  • Cookies (for tracking session preferences and improving user experience)

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2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Booking and Managing Sessions: To process your group session bookings, confirm your participation, and send reminders or updates about upcoming sessions.

  • Customer Support: To provide support and respond to inquiries or requests you may have regarding bookings, sessions, or platform use.

  • Payment Processing: To complete transactions and manage any billing or payment-related matters.

  • Communications: To send you updates about new group sessions, changes to your bookings, promotional offers, or other information relevant to the services we provide.

  • Improvement of Services: To analyze user behavior and improve our platform's functionality, user experience, and overall service offering.

  • Compliance: To comply with legal and regulatory requirements, and in cases where disclosure is required by law.

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3. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption: We use industry-standard encryption to protect your personal data during transmission.

  • Access Control: We restrict access to your personal information to authorized personnel only.

  • Secure Payment Processing: Payment details are processed securely through third-party payment processors who comply with the highest industry standards, such as PCI-DSS (Payment Card Industry Data Security Standard).

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4. Sharing Your Information

We do not share your personal information with third parties, except for the following circumstances:

  • Third-Party Service Providers: We may share your information with trusted third-party vendors who assist in delivering our services, such as payment processors, customer support tools, and email marketing providers. These third parties are required to keep your information confidential and use it only for the purposes of providing their services to us.

  • Legal Compliance: We may disclose your information if required by law or in response to a valid request by governmental authorities (e.g., a court order or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device to help us remember your preferences, improve our website's functionality, and analyze usage patterns. You can adjust your browser settings to refuse cookies or notify you when cookies are being used, though this may affect certain features of our platform.

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6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections or updates to your personal information.

  • Deletion: You may request the deletion of your personal data, subject to any legal obligations or requirements.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in emails or contacting us directly.

To exercise any of these rights, please contact us at [therapywithanvitasethi@gmail.com].

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7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once it is no longer needed, we will securely delete or anonymize your information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on our platform and revise the "Last Updated" date at the top of this page. Please review this policy periodically for any updates.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: [therapywithanvitasethi@gmail.com]

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This Privacy Policy ensures that your data is handled responsibly and transparently while you use our platform to book group sessions. If you have any further questions or concerns, feel free to reach out.

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